"I was writing to thank you and your field staff especially Ruben Almazan and Adam Rossmell. I wanted you to know that they demonstrated true professionalism during the process of burying the utility lines. They made sure we were clear with what would happen and diligent in the follow up with the repair of our walkway. We are out of state property owners and Ruben made sure we had photos of the work being completed. Basically they made what sound[ed] and looked like a painful project painless. I also appreciate the added assistance in the cleanup after the hurricane. I would be happy to refer them and your company to the city for further projects in the future".