"Diane -- I wanted to thank you for the very professional way that you handled the underground wiring of the various utilities at and around my home on Indian Road in Palm Beach over the past month. I realize that it takes a lot to coordinate among various crews, but you, yourself, went out of your way to be hands on and respectful of my property. I also appreciate that you identified a potential dangerous gas leak before anyone else noticed it, and made sure it was corrected by the proper group. Thank you, as well, for making sure that the components of my landscape were fixed and as close to their original condition as possible.
I'm sure we'll continue to be in touch in the coming weeks as the project gets completed. In the interim, I am sending you my best regards and appreciation."